Responsibilities
- Own end-to-end design for a portfolio of internal tools—from discovery and problem framing through interaction design, prototyping, and implementation support
- Partner with engineering and product managers to define product requirements and translate them into clear, usable, and well-considered design solutions
- Conduct lightweight research and usability sessions with internal users to validate decisions and surface unmet needs
- Contribute to a consistent design language across our internal tools suite, working in close coordination with the Sail Design team and the Stripe design system
- Make design trade-offs confidently, knowing when to go deep on craft and when to ship a pragmatic solution that moves the product forward
- Help raise the bar for internal product design at Stripe, advocating for users who are often underserved compared to customer-facing surfaces
Requirements
- 5+ years of product design experience, with a portfolio that demonstrates strong UX thinking, clear visual craft, and an ability to navigate ambiguity
- Experience designing tools for complex or data-heavy workflows—internal tools, developer tools, ops platforms, or similar are a strong plus
- Comfortable working across the full design process—you can lead discovery, write a problem brief, design and prototype, and ship without needing every step handed to you
- Strong systems thinker—you naturally look for patterns, reusable components, and structural solutions rather than one-off fixes
- Collaborative and direct communicator. You share work early, give and receive feedback well, and know how to align cross-functional stakeholders
- Proficient in Figma and comfortable working within or alongside a design system
Nice to Have
- Experience designing for internal-facing or enterprise tooling environments
- You've contributed to a design system, or worked closely to a design systems team
- Exposure to information architecture challenges—navigation, search, and content modeling
- Background in or interest in developer tooling, ops platforms, or workflow automation