Viator, a Tripadvisor company, is looking for a Product Designer to shape the tools within our marketplace ecosystem. You will be responsible for solving complex problems for operators, partners, and third-party merchants, owning design from discovery through delivery. This role works closely with product, engineering, data, and commercial teams to create meaningful outcomes.
What You'll Do
- Drive product strategy by evaluating pillar-level opportunities and contributing to roadmaps.
- Translate research and data into clear problem definitions, recommendations, and success metrics.
- Own end-to-end design across multiple areas, from discovery through delivery.
- Plan and conduct user research, synthesising insights into actionable direction.
- Create flows, maps, IA, and prototypes to communicate and test solutions.
- Ensure design quality through collaboration, Design QA, and strong attention to detail.
- Use and contribute to the Design System to ensure consistency and scalability.
- Work closely with product, engineering, marketing and commercial to create alignment.
- Communicate clearly and persuasively, tailoring your approach to different audiences.
- Mentor and advocate helping peers connect our work to customer and business goals.
- Proactively identify and remove blockers, maintaining momentum without sacrificing quality.
What We're Looking For
- Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.
- Proven ability to operate effectively with a global-first mindset.
- Thinks strategically and loves being hands-on to deliver meaningful outcomes.
- Grounds decisions in research, data, and customer insight.
- Is comfortable owning complex problem spaces and influencing direction.
- Communicates with clarity, confidence, and empathy.
- Embraces feedback, adapts to change, and maintains a bias toward progress.
- Cares deeply about craft, quality, and growing others.
- Believes great work comes from curiosity, collaboration, and shared ownership.
Team & Environment
This role is part of the B2B Experience Team, working closely with product, engineering, data, and commercial teams.
Benefits & Compensation
- Competitive compensation packages including base salary and annual bonuses.
- Remote-friendly work with flexibility to suit your lifestyle.
- Flexible schedule with ingrained work-life balance.
- Donation matching for qualifying charitable donations.
- Tuition assistance for qualified programs.
- Annual lifestyle benefit to spend on travel, wellness, etc.
- Travel perks and discounts.
- Employee assistance program.
- Health benefits with great coverage and competitive premiums.
Work Mode
This is a remote position open to candidates located in the UK or Portugal.
Viator is an equal opportunity employer.
