Primer is looking for a Product Designer to join our Optimisation team. In this role, you will enable merchants to optimize their payments KPIs by designing and delivering the product experiences they need. You'll be a key collaborator, validating decisions through research and working with PMs and engineers to solve complex challenges.

What You'll Do

Design and deliver end-to-end product experiences, from low-fidelity sketches to high-fidelity prototypes
Validate design decisions using both qualitative and quantitative research methods
Collaborate with product managers, engineers, and wider teams to solve complex problems using first principles thinking
Craft simple, accessible, and visually polished experiences that put the user first
Champion and contribute to our design system to ensure consistency and scalability
Work closely with engineers to bring designs to life, balancing polish with pragmatism
Facilitate workshops and design thinking sessions to unlock ideas and align teams
Thrive in a fast-moving, highly collaborative product environment

What We're Looking For

Experience owning and driving product design solutions
A strong understanding of best practices for turning complex flows into intuitive experiences
Sensitivity to user needs, backed by enthusiasm for testing and data
Excellent communication and collaboration skills across product and engineering
A data-informed mindset, confident using analytics, A/B testing, and insights to guide decisions
Experience contributing to and maintaining a design system
Skill at facilitating workshops and engaging stakeholders in the design process
A curious, creative approach and eagerness to grow in a high-performing design team

Team & Environment

You will be part of the Optimisation team, covering Fallbacks, Fraud Prevention, Network Tokenisation, and Observability Dashboards. You'll work alongside a team of backend, full-stack, and frontend engineers and the product team.

Benefits & Compensation

Competitive share options
Uncapped holiday, with 25 days minimum to be taken
Co-working space access
Workations and Company Retreat
The best equipment for your role
£500 towards your home office setup
Generous learning budget
Private Medical Insurance
A broad set of additional perks and benefits depending on location

Work Mode

This is a global role. We are invested in building exceptional products through great remote working practices and thoughtfully designed face-to-face time. Heads-together time comes in the form of workations, annual company retreats, and co-working space access worldwide.

Company Culture

We are building a culture where people can come and do their best work and enjoy it. The team is mission-driven, smart, and reflective, invested in delivering success for our merchants. We know how to have fun along the way and believe building a successful, profitable company goes beyond proximity.

Primer is committed to the equal treatment of all current and prospective employees, regardless of background or beliefs. We adopt a zero-tolerance approach to discrimination and are committed to providing equal opportunities regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.