LGC Group is hiring a Product Designer (UI/UX & Research) to lead user research and craft flawless, user-centered digital experiences. In this role, you will optimize website performance and conversion through data-driven UX and CRO protocols.
What You'll Do
- Lead comprehensive UX research efforts, including interviews, surveys, behavioral analysis, prototype testing, and usability studies.
- Translate research insights, data, and business requirements into user journeys, wireframes, and accessible prototypes.
- Own the development and evolution of UI/UX deliverables, producing low and high-fidelity builds, interaction patterns, and design system components within Figma.
- Analyze website and product performance using GA, Hotjar, session recordings, VOC insights, and heatmaps to identify friction points.
- Collaborate with web product management, developers, SMEs, and cross-functional teams to build scope and deliver implementation-ready specifications.
- Facilitate workshops and working sessions to build shared understanding and present design decisions clearly.
- Champion user-first thinking and support the development and management of the organization’s design system.
What We're Looking For
- Significant hands-on experience in UX/UI or Product Build, with end-to-end ownership of research, wireframing, prototyping, UI design, and delivery for complex digital products.
- Proven background in user research and usability testing, and synthesizing insights into clear development recommendations.
- Demonstrable ability to build intuitive, accessible, user-centered experiences supported by a strong portfolio showing UX flows, design systems, and measurable product impact.
- Strong proficiency with Figma (components, variants, design systems) and experience with prototyping and collaboration tools.
- Experience working alongside web product management, engineers, and SMEs to guarantee feasibility, technical quality, and consistency.
- Solid grounding in user-centered build principles, accessibility standards, information architecture, and agile/iterative ways of working.
- Experience developing design systems and reusable components, with capability across multiple UX fields (research, IA, interaction, visual/UI).
Technical Stack
- Figma
- Google Analytics (GA)
- Hotjar
- Optimizely
Work Mode
This is a hybrid position based in London.
LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief.
