Requirements
- At least 3 years of experience in product analytics, digital analytics, customer success, consulting, growth, product management or a related role
- Experience with one or more platforms such as Amplitude, Contentsquare, Heap, Google Analytics 4, Adobe Analytics or similar analytics tools
- Strong understanding of product analytics concepts, including: Funnels and conversion - Retention and cohort analysis - Activation and engagement - User journeys - Segmentation - Churn - Experimentation - Product and growth KPIs
- Experience working directly with customers in a consulting, agency, SaaS or technology environment
- Ability to understand a customer’s business challenge and translate it into an analytics approach
- Strong presentation, facilitation and stakeholder-management skills
- Confidence communicating with product managers, growth teams, data teams and senior executives
- Commercial awareness and experience supporting renewals, account growth or upsell opportunities
- Excellent written and spoken English
- Strong organisational and project-management skills
- Ability to manage multiple customers and priorities independently in a remote environment
- A proactive, accountable and solution-oriented working style
Nice to Have
- Hands-on experience with Mixpanel is strongly preferred
- Experience creating event taxonomies and measurement plans
- Familiarity with mobile and web analytics implementation
- Understanding of CDPs, data warehouses and customer-engagement platforms
- Basic SQL knowledge or experience working with data teams
- Experience in SaaS, e-commerce, fintech, marketplaces, gaming or mobile applications
- Previous responsibility for a portfolio of international customers
Benefits
- 100% remote working environment
- Opportunity to work with top-tier international brands
- Direct collaboration with leading global software companies
- Exposure to product, growth, data, customer engagement and AI projects
- International customer portfolio across multiple industries and markets
- Opportunities for international travel, events and partner meetings
- High level of ownership and visibility within the company
- A fast-moving environment where your ideas can directly influence how we work
- Private health insurance
- Birthday leave
- Flexible remote-working culture
- Learning, certification and professional-development opportunities
- A collaborative team that values initiative, curiosity and measurable impact
Additional Information
- Excellent written and spoken English
- Occasionally travel internationally for strategic customer meetings, workshops and partner events
- 100% remote working environment
- Flexible remote-working culture
