ServiceNow is hiring a Principal Systems Design Engineer

Role Summary We are seeking a hands-on Principal Infrastructure Architect & Engineer to lead the technical integrations in the core infrastructure space. This role requires deep expertise across networking, cloud, identity, and collaboration platforms, with the ability to align teams and drive integration outcomes effectively. Key Responsibilities Infrastructure Integration & Assessment - Lead discovery and capability assessment across environments. - Develop integration roadmap with dependencies and milestones. - Serve as primary liaison between organizations. - Align with enterprise architecture standards. Networking (Physical, WiFi & Cloud) - Integrate physical and wireless network environments. - Implement VPN, SD-WAN, and cloud networking. - Ensure consistent routing, segmentation, and security. - Monitor and resolve performance issues. Cloud Hosting & SRE - Define rationalized cloud hosting strategy (AWS, Azure, GCP). - Apply SRE principles (SLOs, SLAs, observability). - Implement IaC, CI/CD, and automation. - Establish unified monitoring frameworks. Identity & Access Management - Integrate IAM systems (Okta, Entra ID). - Implement SSO, MFA, and directory sync. - Enforce RBAC, PAM, least privilege. - Ensure regulatory compliance. Collaboration & Messaging - Define unified collaboration platform strategy. - Lead Messaging and Collaboration tool alignment. - Manage data migration and compliance. - Ensure smooth end-user transition. Security & Governance - Align with SOX, GDPR, HIPAA, NIST, CMMC/FedRamp - Implement and validate security controls. - Establish governance standards.Operational Resilience - Ensure HA, DR, and business continuity. - Monitor performance and capacity. - Conduct DR testing and validation.