Responsibilities
- Own your product, end-to-end
- Stay close to customers
- Build and ship, not just specify
- Lead in the human loop
- Lead in the agent loop
- Raise the bar
Requirements
- Genuine customer obsession
- Craft-level commitment to UX quality
- 5+ years owning complex B2B software products end-to-end, with clear accountability for outcomes
- Demonstrated PLG instincts
- Experience with API-first or integration-dependent products, and strong intuition for where cross-system friction quietly destroys user value
- You build rapid prototypes yourself
- Strong analytical instinct
- Excellent judgment in a complex multi-stakeholder environment where repairer, insurer, and supplier interests compete
Nice to Have
- Familiarity with AI-assisted or agent-driven workflow automation
- Experience in automotive, insurance, repair, or equivalent operational verticals involving parts, supply chain, or job management
- Exposure to marketplace or network dynamics from the demand side
- Experience designing alongside a Customer Success function, with a clear model for where product and CS responsibilities divide
- Familiarity with mobile-first or field-based user contexts where tools must work under time pressure
- Founder background, or early employee at a startup that scaled materially
- You've killed or radically changed something you personally believed in, and can explain why
Benefits
- Healthy, Catered Lunches
- Healthy Body, Healthy Mind
- Family Comes First
- Getting Here Is On Us
- Workspaces That Inspire
- Office-First with Flexibility
- We Celebrate Together
