Partly is hiring a Principal/Staff Product Manager

Responsibilities

• Own one or more of Partly's core products end-to-end - acting as a mini-Founder for your product(s), with full accountability for vision, Product–Market Fit, growth, and outcomes.
• Define and evolve the product vision, strategy, and roadmap aligned with company direction.
• Continuously assess and improve Product–Market Fit across relevant markets and segments, including multi-sided platform and marketplace dynamics where applicable.
• Own key product and PLG metrics - activation, adoption, retention, expansion, NPS - and use them to steer all decisions.
• Lead go-to-market alignment for your product, including packaging, positioning, and rollout sequencing.
• Act as the single accountable owner - for successes, failures, and everything in between.
• Stay close to customers. Maintain direct, regular contact with customers - calls, site visits, usage sessions.
• Talk to buyers and users separately; understand where their needs align and where they conflict.
• Combine qualitative customer insight with quantitative usage and metric data. Read both and reconcile them.
• Translate what you learn directly into prioritisation and PMF assessment - and share it with the teams that need it.
• Build and ship, not just specify. Prototype new product iterations yourself using AI-assisted development and LLM-assisted tooling - fast, disposable, real.
• Treat the prototype as the hypothesis. Test with real customers before writing the spec.
• Run structured A/B tests and experiments where appropriate; use results to drive prioritisation.
• Work hands-on with data: define metrics, build dashboards, query logs, read the signals directly.
• Lead in the human loop. Partner closely with engineering leads to balance discovery, delivery, and technical sustainability.
• Align GTM, marketing, operations, and support around product direction and trade-offs - including advance notice of what is shipping and what it means for customers.
• Communicate priorities and reasoning clearly - especially when the answer is no.
• Represent the customer's reality in every internal decision, not as a summary but as evidence.
• Lead in the agent loop. Design and instrument feedback loops that let you learn from system behaviour alongside user behaviour.
• Define what 'working' means for agentic or AI-driven features - in terms of evals, edge case handling, and observable outcomes.
• Think in systems: how does a decision here affect behaviour across the whole product loop?
• Raise the bar. Contribute beyond your product boundary: cross-product coherence, shared principles, and the overall product craft at Partly.
• Help define what excellent product ownership looks like here as the team grows.

Requirements

• 5+ years owning complex B2B software products end-to-end, with clear accountability for outcomes (not just delivery).
• Proven experience with product discovery, roadmapping, and outcome-oriented prioritisation in a fast-moving environment.
• You build rapid prototypes yourself - with AI-assisted tools, LLM-assisted development, or code - as a first instinct for testing ideas.
• You think in outcomes and can describe failures as clearly as wins.
• Strong analytical instinct: you define the metrics, build the view, read the data, and act on it - without waiting for a data team to hand it to you.
• Sufficient technical depth to work credibly with engineers and understand architectural trade-offs.
• Excellent judgment under ambiguity. You commit, you course-correct, you own the outcome. You make trade-offs explicitly and can articulate what you decided against and why.

Nice to Have

• Experience in B2B SaaS, API products, marketplaces, or multi-sided platform businesses.
• Experience with AI-assisted product development or building AI-native product features.
• Comfort thinking in feedback loops, evals, or system-level instrumentation - not just user stories.
• Founder background, or early employee at a startup that scaled materially. You've killed or radically changed something you personally believed in, and can explain why.

Benefits

• Healthy, Catered Lunches - Enjoy fresh, healthy lunches every workday in our Auckland, Christchurch, London and San Francisco offices. With no meal prep needed, you can eat, connect, and refuel with your team. (And yes, snacks and drinks are always on hand.)
• Healthy Body, Healthy Mind - We care about performing at our peak. Every team member gets a $1,500 annual wellness allowance (or local equivalent) on a Partly-branded card. Use it on things such gym memberships, rock climbing, physio, massage, GP visits, prescriptions; anything that you or your family, need!
• Family Comes First - Primary caregivers receive 3 months of fully paid parental leave, plus a flexible return-to-work (four days on full pay for your first three months back).
• Getting Here Is On Us - If you commute to a Partly office or co-working space, choose from a paid 24/7 car park or commute allowance. One less thing to think about!
• Workspaces That Inspire - Our brand new, architecturally designed offices are built for collaboration and creativity, with great coffee, social spaces, and some of the best cafes a few steps away.
• Office-First with Flexibility - In cities where we have an office (Christchurch, Auckland, London, San Francisco), we default there every day. This let's us move faster, make better decisions and build strong relationships. We also operate with a very high trust environment, so you can manage your time around your life, and flex your schedule to get your best work done.
• We Celebrate Together - From weekly happy hours and monthly lunches to quarterly season openers and an annual global offsite, we make time to connect, celebrate, and have fun as one team.