About the Role

You will define and drive the multi-year strategy for critical shared platform capabilities in real-time data processing, extensibility, and developer platforms, partnering with engineering and product leaders to balance immediate delivery with long-term technical vision in a highly technical role involving system design, APIs, and performance.

Responsibilities

Lead the product vision and long-term roadmap for key components of the Core Platform, such as extensibility, real-time event systems, and developer tools.
Collaborate closely with senior engineering leaders to shape scalable and forward-looking system architectures capable of handling high scale and complexity.
Convert intricate technical limitations and possibilities into actionable product requirements, prioritized roadmaps, and measurable outcomes.
Establish and monitor service-level agreements, customer-centric success metrics, and operational health dashboards for platform performance.
Foster alignment across functions by engaging product, marketing, sales, and professional services teams to prioritize platform investments based on business needs.
Keep pace with advancements in AI infrastructure, real-time data systems, distributed computing, and enterprise SaaS platform design.
Serve as a technical representative at industry conferences and in discussions with strategic customers about platform architecture and AI features.

Nice to Have

Experience in AI/ML systems, particularly in RAG infrastructure, MCP orchestration, or knowledge fine-tuning.
Background in developer platforms, extensibility frameworks, low-code/no-code solutions, or integration platforms.
Familiarity with sales technology, CRM-adjacent systems, or go-to-market software.

Benefits

Modern office space featuring a rooftop running track.
Flexible time-off policy including five weeks of vacation and five sick days annually.
Monthly employer contribution of 4% toward supplemental pension.
Private health coverage for employee and spouse through Program Health Plus.
Life insurance benefit equal to two times annual salary.
Monthly allowance of 5,000 CZK for meals, transportation, and personal use.
Enhanced parental leave: 16 weeks of top-up pay for maternity or 8 weeks of fully paid paternity leave.
Participation in the company's success through RSUs.
Inclusive culture supported by employee resource groups including OWN+, Adelante, OBX, Mosaic, Pride, Gender+, Disability Community, and Veterans/Military.
Referral bonuses for bringing talented individuals onto the team.
Regular social events and team outings to foster a balanced work environment.

Compensation

Competitive compensation with RSUs, 4% employer pension contribution, private medical care, life insurance, and monthly personal allowance.

Work Arrangement

Hybrid — Prague

Team

The Core Platform team manages foundational systems critical to the entire organization, including data infrastructure, event and workflow engines, identity management, API architecture, real-time processing, and developer tools. The team is currently scaling a high-performance platform that supports millions of daily interactions while advancing AI capabilities and real-time intelligence layers.

About the Team

The team is at a pivotal growth stage, scaling a highly sophisticated platform that supports millions of daily seller actions while rapidly advancing agentic AI, real-time intelligence, and core platform services. The Core Platform team owns foundational systems including data infrastructure, event and workflow engines, identity & access, API architecture, real-time processing, and developer platform—enabling speed and reliability across the organization.

The Role

As a Principal Product Manager on the Core Platform team, you will define and lead the multi-year strategy and roadmap for essential shared platform capabilities, particularly in real-time data processing, extensibility, and developer tools. You will work closely with engineering leaders, UX, marketing, and product lines to make architectural decisions that balance short-term delivery with long-term vision. This is a deeply technical role involving system design, API specifications, data modeling, and performance optimization.

Your Daily Adventures Will Include

Own the product strategy and multi-year roadmap for one or more pillars of the Core Platform (examples: extensibility, real-time events, and developer platform); Partner deeply with engineering (Staff/Principal engineers) to define scalable, evolvable architectures that support massive scale and complexity; Translate complex technical constraints and opportunities into clear product requirements, roadmap prioritization, and key results; Define and maintain platform SLAs, success metrics, and health dashboards that matter to customers; Drive cross-functional alignment—work with other product leaders, marketing, sales, professional services to understand needs and sequence platform investments; Stay current on emerging technologies in AI infrastructure, real-time systems, distributed data processing, and enterprise SaaS platform design; Represent the company at industry events and with strategic customers when discussing platform architecture and AI capabilities

Our Vision of You

10+ years of product management experience, with at least 5 years owning developer-facing, infrastructure, or platform products (examples: API platforms, data platforms, workflow engines, AI/ML platforms, observability platforms); Deep technical fluency — ability to read architecture diagrams, understand distributed systems trade-offs (consistency vs availability, eventual vs strong consistency), speak fluently about microservices, event-driven architecture, streaming (Kafka/Kinesis/etc.), API design (REST + gRPC), and scaling patterns; Prior experience shipping and scaling high-throughput SaaS platforms serving enterprise customers; Demonstrated success defining product strategy for shared platform capabilities that serve multiple product lines / internal customers; Excellent written and verbal communication — you can write crisp PRDs, and one-pagers, and present complex technical topics to executives, engineers, and customers alike

Why You’ll Love It Here

Amazing working space with a running track on its roof; Flexible time off, 5 weeks of vacation, and 5 annual sick days; 4% employer supplemental pension monthly contribution; Private medical care for employee and spouse with Program Health Plus; Life insurance at 2x annual salary; 5.000 CZK monthly allowance for meal vouchers, flexipasses and other personal expenses; 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave; Opportunity to be part of company success via the RSU program; Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military; Employee referral bonuses to encourage the addition of great new people to the team; Fun company and team outings because we play just as hard as we work

Other

This is a full-time, permanent role, not eligible for contractors and for work from other countries.
The offer is contingent upon successfully passing the background screening process.
Expected to live in reasonable proximity to the office in Prague to connect with the team on a weekly basis.
Equal opportunity employer: all applicants considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Encourages applications even if not all requirements are met.
Dedicated to hiring the whole human, not just a resume.
Seeks diverse applicants, including from historically marginalized groups.

Not applicable; this role is not eligible for contractors or remote work from other countries.

Outreach is hiring a Principal Product Manager, Platform