In this role, you will become part of the Performance Excellence Pillar. The role is intended to work on Quality escape, RCA, KPI, and strategic prediction by analyzing data countries/clusters. You will have the opportunity to lead continuous improvement projects, according to the requirements, and deliver the expected business impacts. You will be working closely with Process Engineers, BAU Leads, Transformation on compliance-related initiatives and local projects.
Analyze and identify areas for improvement in BAU (Business as Usual) processes and drive convergence of processes and tools
Identify and implement solutions that translate into standardization and process efficiency while balancing local BAU needs
Evaluate, develop, and implement policies and procedures, mapping business processes, capturing and sharing best practices between the respective countries and regions
Facilitate and organize improvement and problem-solving workshops, brainstorming with stream members
Work with metrics and data to identify improvement opportunities, delivering data-driven analysis and business cases
Cooperate with Global Enablement, Governance, Process Owners, and Operations leaders to ensure we maintain high-quality deliverables and our delivery standards are met or exceeded.
Utilize the AI concept to streamline the process to gain the operation efficient.
Bachelor’s Degree in related fields
Minimum of 2 years of experience in Operations
Experience in business analysis and/or project coordination
Extensive knowledge of one function systems and e to e processes
Good E2E knowledge
Analytical skills
Well work organization and multitasking skills
Effective problem solving
Ability and willingness to learn and drive improvement
Ability to work effectively and collaboratively across functions, departments, geographies, and cultures
Fluent communication skills in English in writing and speaking Mandarin candidate needed
Additional Information : This role is a contract position for 1 year
Apply on company website Unit 18.01 & Unit 18.02, Level 18, Mercu 3 KL Eco City, No.3 Jalan Bangsar, Kuala Lumpur, Malaysia On-site Full-time MYR 5,500 / month