Mercier Consultancy MD is seeking a Polish Speaking Customer Service Agent to work in Bulgaria, offering a 1500 signing bonus. The agent will deliver high-quality customer support to Polish-speaking clients through phone, email, and chat, ensuring excellent service and customer satisfaction.
What You'll Do
- Support Polish-speaking customers via phone, email, and chat, addressing product and service inquiries promptly.
- Provide accurate information, assist with issue resolution, and manage customer complaints professionally.
- Maintain detailed records of customer interactions in the CRM system.
- Collaborate with internal teams to ensure smooth service delivery and customer satisfaction.
- Stay informed about company products, promotions, and industry developments.
Benefits & Compensation
- 1500 signing bonus
- Work in Bulgaria
Work Mode
Local position based in Bulgaria
