CVS Health is seeking a Pharmacy Technician to support our pharmacy team in delivering operational and service excellence within a retail store setting. You will be a critical point of contact for patients, ensuring prescriptions are filled promptly, safely, and accurately while contributing to a safe, inclusive culture.
What You'll Do
- Follow all company Standard Operating Procedures at each workstation to help Pharmacists manage and improve patient health.
- Execute pharmacy workflow procedures at each workstation (production, pick-up, drive-thru, drop-off) for safe and accurate prescription fulfillment.
- Contribute to positive patient experiences by showing empathy and genuine care at pick-up, drive-thru, and over the phone.
- Complete basic inventory activities as directed, such as putting away medication deliveries, cycle counts, and returns-to-stock.
- Contribute to a high-performing team, embracing a growth mindset and seeking opportunities to expand clinical and technical knowledge.
- Remain flexible for scheduling and business needs, including voluntarily traveling to stores in the market to work shifts as needed.
- Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles.
- Deliver additional patient health care services (e.g., immunizations, point-of-care testing) where allowable by law and with required training.
- Support immunizations by completing licensure/training for Technician Immunizer status, educating patients, monitoring for adverse reactions, and managing vaccine supplies.
What We're Looking For
- Compliance with state board of pharmacy requirements or laws governing pharmacy practice, including age, education, and licensure/certification.
- If state board does not mandate a minimum age, must be at least 16 years of age.
- If state board does not mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled.
- Regular and predictable attendance, including nights and weekends.
- Ability to complete required training within a designated timeframe.
- Attention and focus: ability to concentrate on a task, pivot quickly between tasks, and confirm prescription information and label accuracy.
- Customer service and team orientation: actively look for ways to help people in a friendly manner and respond appropriately to patients' reactions.
- Communication skills: use and understand verbal and written communication; utilize active listening.
- Mathematical reasoning: ability to use math to solve problems (e.g., determining tablets to dispense, day's supply).
- Problem resolution: identify challenging interactions and choose the best course of action.
- Physical demands: be mobile and upright for extended periods; lift, scan, and bag items; reach overhead; repetitive finger movements; extend arms; control precision; stoop; close visual acuity; lift up to 20 lbs occasionally; express and receive detailed information orally.
Nice to Have
- 1-3 years previous experience as a Pharmacy Technician.
- Previous experience in a pharmacy, retail, medical, or customer service setting.
- Ability to work in the home store and across the market in other locations to meet business needs.
Team & Environment
You will be part of the pharmacy team, reporting to the Pharmacy Manager/Supervisor.
Benefits & Compensation
- Compensation: $16.50 - $25.00 per hour
- Affordable medical plan options.
- 401(k) plan with matching company contributions.
- Employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
- Benefit solutions including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access.
Work Mode
This is an onsite position.
CVS Health is committed to fostering a workplace where every colleague feels valued and that they belong.
