UMB is looking for a Personal Banker II to be an expert at building customer relationships and recommending financial products. You will use your product knowledge and every customer interaction to identify needs and offer solutions that secure financial well-being.

What You'll Do

Ask personalized questions to convert every customer interaction into an opportunity to learn about financial goals and connect them to solutions.
Individually create and manage a successful loan pipeline with strong closing conversions by focusing on prospecting and cross-selling home equity loans and lines of credit, unsecured personal loans, auto loans and mortgage referrals.
Create sales opportunities and grow UMB's customer base by applying product knowledge to source consumer lending opportunities through networking, customer conversations, business development, and proactive sourcing.
Learn and perform processes like transactions, managing a cash drawer and completing bank documentation according to industry and legal standards.
Challenge daily key performance metrics to elevate personal goals, while balancing competing priorities and providing an unparalleled customer experience.

What We're Looking For

HS Diploma or equivalent.
Two years of retail banking sales experience or other relevant experience.
Reliable transportation and ability to work branch hours, including weekends and some evenings.
Ability to obtain a NMLS registration within 90 days.
Ability to learn products, services, and procedures quickly and accurately.
Basic math skills and ability to problem solve while operating within established risk parameters/tolerances.
Demonstrated ability to make personal connections, engage and educate customers, ask open-ended questions, and listen to establish trust and build lasting relationships.
Strong business development capabilities for proactively growing your own personal book of business by successfully using campaign offers, prospecting leads, service-to-sales conversations as well as leveraging centers of influence for referrals.
Thrive in a high-energy, sales-driven team, and leverage daily coaching and feedback to polish sales outcomes.
Use expert product knowledge and conversation skills to build upon customers' needs.
Communicate in a compelling manner, project a positive image, and enjoy solving problems and creating positive outcomes.
Demonstrate attention to detail whether completing documents or explaining features and benefits.
Enjoy coaching others as a sales mentor.

Nice to Have

College degree or military equivalent.
Bilingual.

Team & Environment

Work closely with UMB leaders, learning from their mentorship and expertise.

Benefits & Compensation

Compensation: $37,490.00 - $71,920.00
Paid Time Off.
401(k) matching program.
Annual incentive pay.
Paid holidays.
Comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage.
Health savings, flexible spending, and dependent care accounts.
Adoption assistance.
Employee assistance program.
Fitness reimbursement.
Tuition reimbursement.
Associate wellbeing program.
Associate emergency fund.
Various associate banking benefits.

Work Mode

This role is onsite.

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.