Further is hiring a People Experience Manager (Recruiting & HR Operations)

WE’RE HIRING! Most HR roles ask you to maintain the machine. This one asks you to help build it. Further is a data, cloud, and AI company that helps organizations turn raw data into decisions that actually matter. Our clients include Verizon, the American Cancer Society, Behr Paint, and others — and our People team is the engine behind the talent and culture that makes that work possible. We're looking for a People Experience Lead who's equally running a full-cycle recruiting search and managing HR operations — someone who genuinely wants both halves of this job. What You’ll Do On the recruiting side: Own the full recruiting lifecycle — from building pipelines and sourcing candidates to closing offers Partner directly with hiring managers to understand what they need and challenge assumptions when the search strategy needs a rethink Manage and continuously improve our Greenhouse ATS setup Make every candidate feel like a person, not a pipeline stage On the People Operations side: Drive onboarding and offboarding experiences that set people up to succeed from day one Handle employee relations matters with care, discretion, and sound judgement Own HRIS data integrity and help keep our people operations running cleanly Support compliance, documentation, and policy work Jump in on People team initiatives as our company grows — this role evolves with the business What You Bring 3–5 years of experience in a Recruiting role — hybrid HR/People operations strongly preferred Experience in a high technology industry and fast-paced environment. Hands-on experience with an ATS, ideally Greenhouse HRIS proficiency — you've owned employee data, not just looked at it A working knowledge of HR compliance and the judgment to know when to escalate Experience navigating confidential situations with maturity and discretion Real AI fluency — you've actually integrated tools like ChatGPT or Copilot into how you work, and it shows Bachelor's or Master's degree in a related field What It’s Like to Work Here Further is a collaborative, mission-driven company — but we move fast, and we expect people to take initiative. Our People & Culture team is intentionally small, which means your work has a direct impact on how the company grows and how people experience it every day. You'll be supported by the Head of People & Culture and a junior team member, which means your time goes toward the high-judgment, high-impact stuff. If you've thrived in a larger org but are ready to trade structure for ownership — this is that role. What won't work here: needing to be told what to do, defaulting to process when the situation calls for judgement, or waiting for someone else to notice a problem. Why Us You'll be on a team that's serious about AI — every role here includes training and expectation around AI tool integration You'll have real ownership from the start Incredible benefits: Net-zero cost medical option, company HSA contributions, fully-paid parental leave, lifestyle spending account, and more. Sound like you? We'd like to hear from you. We’re located in the Flats East Bank in Cleveland. This role is hybrid — Tuesday, Wednesday, and Thursday required in office. We do not offer sponsorship for this role. #LI-Hybrid