Responsibilities
- Respond to employee inquiries and provide assistance, referring complex or sensitive issues to the People & Culture Manager.
- Organize resumes and maintain an up-to-date candidate database.
- Assist managers with employee-related requests.
- Prepare invoices and other People & Culture documents.
- Follow up on People & Culture requests with other departments.
- Create employee files and ensure all required documents are complete.
- Track and follow up on missing employee documents.
- Update employee information in People & Culture systems and files, including contact details, bank accounts, IDs, certificates, and other documents.
- Maintain all employee files securely, organized, and confidential.
- Prepare employee letters and job offers using approved templates.
- Coordinate employee contracts and required documents with the Government Relations Officer.
- Support the onboarding process for new employees, ensuring all required documents and onboarding checklists are completed.
- Support the offboarding process, including employee clearance and required documents.
- Monitor probation periods, contract expiry dates, ID expiry dates, municipality cards, first aid certificates, and other important dates.
- Prepare a monthly report of upcoming expiry dates and share it with the People & Culture Manager.
- Assist with attendance-related matters, including following up on employee attendance concerns and reporting issues to the People & Culture Manager.
- Help with People & Culture communications, including employee announcements, notices, memos, and other internal communications.
- Support employee engagement activities, including surveys, recognition events, birthdays, national days, international events, and monthly or quarterly celebrations.
- Suggest ideas and activities to improve employee engagement and employee experience.
- Help organize employee activities and maintain a positive working environment.
- Keep employee locker records updated and ensure information is properly recorded.
- Follow up on employee cafeteria feedback, suggestions, and complaints, sharing them with the relevant department.
- Update employee notice boards and ensure information is current.
- Maintain files for casual labor companies, including employee IDs, attendance sheets, and invoices.
- Support the Government Relations team by preparing and organizing employee documents when required.