Responsibilities
- Manage end-to-end recruitment across multiple live vacancies, ensuring an exceptional candidate experience from application through to offer.
- Produce engaging job descriptions and recruitment campaigns that attract exceptional candidates.
- Source candidates through LinkedIn and other platforms.
- Monitor recruitment metrics and continuously improve hiring performance.
- Strengthen Isla's employer brand across careers pages, job boards and social media.
- Support employees with day-to-day people queries and requests.
- Organise company socials, quarterly meetups and team events.
- Keep internal documentation and knowledge bases accurate and up to date.
- Coordinate learning sessions, wellbeing initiatives and employee benefits.
- Coordinate user access, supplier administration and renewals across business systems and software platforms we use across the company.
- Manage business insurance renewals and assist with compliance activities.
- Provide operational support across people, finance, compliance and wider business operations, helping teams work efficiently as we scale.
- Continuously identify opportunities to improve, automate and simplify internal processes.
- Contribute ideas that help Isla scale efficiently as a company, while making it a truly excellent place to work.
Requirements
- Experience in an Operations, People, HR, Recruitment or Business Support role, ideally within a startup or scale-up environment.
- Experience managing recruitment processes across multiple business functions, using an Applicant Tracking System (ATS) and sourcing tools such as LinkedIn Recruiter, with a passion for delivering an exceptional candidate experience.
- Outstanding organisational skills, excellent communication and the ability to manage multiple priorities in a fast-moving environment.
- Strong analytical and problem-solving skills, with a track record of identifying opportunities to improve processes and make teams more effective.
- Confidence learning and adopting new technologies, with experience using modern workplace tools such as Google Workspace, Slack, Coda/Notion and HRIS platforms. You're excited about using AI to improve productivity and simplify repetitive work.
- A proactive mindset - you take ownership, spot problems before others do and see things through to completion.
- High levels of energy, curiosity and resilience, with a genuine desire to help build a brilliant company and create an exceptional experience for both candidates and employees.
Nice to Have
- Experience recruiting technical roles, ideally within health tech or another niche industry.
- Excellent data analysis skills and confidence using metrics to drive improvements.
- Experience supporting a fast-growing business as it scales, including operating across multiple countries.
Benefits
- Work where you do your best work either from home or at our office in 131 Finsbury Pavement (Moorgate)
- Share in our success with EMI share options
- Flexible working times
- Work abroad for up to 90 days per year
- 25 days annual leave on top of bank holidays. Plus, take your birthday off and another significant day off of your choice
- Quarterly meal on us enjoy up to £75 to treat friends or family
- Wellbeing allowance (£50 per month for gym membership/wellbeing activities) or private medical insurance
- Salary sacrifice pension plus access to Mintago for retail discounts, financial coaching, childcare vouchers, virtual GP and more
- Enhanced parental leave to support your family when it matters most
- Quarterly team socials
- An annual learning budget to support your growth
- Work with purpose - you'll be delivering social impact through improved patient healthcare
- Join at an exciting stage - we're a well-funded, rapidly growing health tech company tackling a global challenge
- Help shape the future of Isla - your ideas won't disappear into layers of management. You'll have real ownership, real impact, and help define how we grow the business
Work Arrangement
Hybrid — UK, London, Ireland, Trinidad and Tobago
Team
Structure: Reports to the Operations Director. Works closely with Finance, Sales, Delivery, Product, Engineering. Operations sits at the heart of Isla.
Additional Information
- Full time role for 40 contracted hours per week
- Must be able to work and live permanently within the UK
- Must be able to travel to London at least 4 times a year for team meeting sessions and additionally as needed
- Opportunity to grow into increasingly strategic responsibilities as Isla grows
