Responsibilities
- Lead the full lifecycle of APMs: from initial research and planning through integration, launch, continuous monitoring, and optimization.
- Ensure the reliability and efficiency of each payment method, aligning them with critical business and market requirements.
- Cultivate strong relationships with external payment partners and internal cross-functional technical teams.
- Contribute to the creation of detailed requirements, functional flows, and acceptance criteria for new APM integrations.
- Collaborate directly with Engineering to ensure integrations adhere to best practices and meet operational demands.
- Utilize your understanding of APIs, callbacks, and payment flow architecture to guide solution discussions and accelerate delivery.
- Coordinate dependencies across teams (Engineering, QA, Operations, Compliance) to achieve smooth and timely releases.
- Analyze key performance indicators such as success rate, conversion, latency, declines, and transaction errors.
- Work with Engineering and Support to investigate issues and identify root causes.
- Proactively use monitoring tools (dashboards, logs, alerts) and data insights to detect problems and drive platform improvements.
- Identify opportunities to refine user journeys and reduce payment friction.
- Maintain up-to-date knowledge of global APM trends, provider capabilities, and regulatory shifts.
- Evaluate new payment opportunities, providing recommendations based on market fit, merchant demand, and technical complexity.
- Understand country-specific consumer payment behaviors and leverage these insights in product decisions.
- Develop clear internal documentation, flow diagrams, and guides for Engineering, Operations, Support, and Commercial teams.
- Partner with Sales and Marketing to articulate the value proposition of payment methods to merchants.
- Drive go-to-market efforts for new launches, ensuring complete organizational alignment.
- Collaborate with Compliance, Legal, and Risk teams to ensure every payment method adheres to all applicable rules, regulations, and licensing requirements.
- Ensure solutions are operationally sound, scalable, and aligned with core platform standards.
Requirements
- Experience: 5+ years in payments, fintech, product delivery, or a related field (6+ years for Senior Specialist).
- Payment Fundamentals: Solid understanding of online payment mechanisms, including basic payment flows, settlement, notification systems, and API integrations.
- Engineering Partnership: Proven experience working closely with engineering teams and actively contributing to technical solution design.
- Analytical Skillset: A strong analytical mindset with proficiency in interpreting data, identifying trends, and using insights to make data-driven decisions.
- Collaboration: Highly organized, collaborative, and capable of managing multiple stakeholders and driving results across various teams.
- Communication: Excellent ability to communicate complex ideas, translating seamlessly between business needs and technical specifications.
- Adaptability: Comfortable thriving in a fast-paced, rapidly evolving technological environment.
- Strong AI-driven mindset and curiosity about emerging AI technologies.
Benefits
- Competitive compensation package based on experience.
- Comprehensive paid vacation, sick leave, and holidays.
- Standard Monday–Friday work week.
- Modern, fully-equipped office environment.
- A multicultural team and excellent opportunities for professional growth and learning.
Work Arrangement
Remote (Worldwide) — Across 17 offices globally
Additional Information
- Unlimit is an equal opportunity employer.
- We believe passionately that employing a diverse workforce is central to our success.
- We make recruiting decisions based on your experience and skills.
- We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
- We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
- These tools assist our recruitment team but do not replace human judgment.
- Final hiring decisions are ultimately made by humans.
