Responsibilities
- Greet and welcome patients in a timely, professional, and engaging manner.
- Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff.
- Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage, and payment options.
- Contact patients to follow up on visits and to build lasting patient relationships.
- Ensure compliance with health, privacy, and safety regulations.
- Travel as needed for training and to perform job functions.
Requirements
- Minimum of high school diploma or equivalent required.
- At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting.
- Excellent communication skills to interact with patients, office staff, and third party stakeholders.
- Attention to detail in maintaining patient records and managing financial transactions.
Nice to Have
- Experience with dental practice management software such as Denticon/Dentrix preferred.
Benefits
- Healthcare Benefits (Medical, Dental, Vision)
- Paid time Off
- 401(k)
- Employee Assistance Program
Work Arrangement
On-site
Other
Travel as needed for training and to perform job functions.