Responsibilities
- Interview patients or their representatives to gather demographic information.
- Collect insurance details, verify eligibility, benefits, and obtain necessary authorizations.
- Collaborate closely with all areas of the Admitting department, including PBX operator duties and reception tasks.
- Operate a computer to enter and retrieve data.
- Communicate effectively with patients across all age groups, from neonatal to geriatric, using age-appropriate techniques.
- Maintain proficiency in medical terminology.
- Complete special projects or additional assignments within specified deadlines.
Requirements
- Ability to interview patients or representatives to obtain demographic information.
- Ability to collect insurance details, verify eligibility, benefits, and authorizations.
- Ability to work closely with the Admitting department, including PBX operator and reception functions.
- Ability to operate a computer for data entry and retrieval.
- Ability to communicate with diverse age groups, including neonatal, pediatric, adolescent, young adult, middle adult, and geriatric populations.
- Proficiency in medical terminology.
