What You'll Do
Manage direct interactions with trial participants to ensure a clear, consistent, and supportive experience throughout the study. You'll be responsible for coordinating key activities such as screening calls, follow-ups, and scheduling essential procedures like MRI scans, using digital tools to maintain efficiency and compliance.
Ensure accurate and timely data entry within Citrus, our clinical platform, and maintain up-to-date participant trackers and Investigator Site Files. You'll support principal investigators with daily trial operations, respond to queries from clinical research organizations (CROs), and promptly escalate any safety concerns, data discrepancies, or operational issues to the appropriate team leads.
Collaborate across teams to keep trial progress visible and aligned. Share participant insights to help refine processes and improve study execution. Regular communication with the Trial Lead, Site Team Manager, and fellow coordinators is essential to maintain continuity and responsiveness.
Requirements
You bring hands-on experience in patient recruitment and onboarding, including conducting screening interviews and managing follow-up protocols. You’re skilled at maintaining detailed tracking systems and ensuring adherence to study timelines, even when priorities shift.
You take initiative, act with purpose, and stay focused on delivering accurate results under deadlines. A strong interest in transforming healthcare and clinical research is essential, as is a willingness to engage deeply with the operations of a fast-moving, early-stage organization.
Preferred Qualifications
Familiarity with digital tools such as Calendly, Docusign, Medi2data, Dial Pad, Florence, and Sealed Envelope is a plus. Experience using these platforms in a clinical or research setting will help you integrate quickly into existing workflows.
Benefits
Work on studies that directly impact patient care and contribute to modernizing clinical research. Your contributions will have measurable outcomes, allowing you to see the real-world effect of your efforts.
Take ownership of key responsibilities in a lean, agile environment where initiative is recognized and rewarded. You’ll have the chance to shape processes and influence outcomes across multiple projects.
Join a culture that values open collaboration, creative problem-solving, and mutual respect. Teams operate without hierarchy or ego, and a sense of fun is built into how we work. Silos are actively dismantled to promote transparency and shared goals.
