Responsibilities
- Serve as the senior leader for the Panama Office driving alignment with local operations and strategic initiatives
- Identify key areas of opportunity and propose solutions
- Coordinate Service Delivery Practice needs with operations
- Support local Associate Managers and cross-functional teams (Operations, Service Delivery and Sales)
- Partner with Practice Leads and other stakeholders to support resourcing, deadlines, and client satisfaction
- Attend career fairs, conferences, networking events and speaking engagements
- Participate on boards and groups representing A-LIGN Panama and cultivating brand awareness
- Promote culture building and employee engagement by supporting people-focused initiatives
- Coordinate and oversee administrative duties in the office and ensure that the office operates efficiently and smoothly
- Provide oversight and ensure the effective communication and partnership between the US-based and Panama-based Service Delivery teams
- Provide guidance on the hiring of the Panama resources
- Ensure that results are measured against standards, while making necessary changes along the way
- Partner with HR to maintain office policies as necessary
- Manage office budget, contracts and price negotiations with office vendors, service providers
- Ensure top performance of office staff by providing them adequate coaching and guidance
- Assign and monitor clerical and administrative responsibilities and tasks among office staff
Requirements
- Bachelor's degree in business, or other relevant field
- 8-10 years of experience coordinating and working with an international organization within Panama
- Degree in business administration or a related field required
- Thorough understanding of project management and tools to assist with project management
- Experience with monitoring and reporting on key metrics and status updates for larger-scale projects
- Ability to meet deadlines with a high degree of motivation
- Ability to effectively manage projects
- Ability to lead and mentor others
- Excellent communication skills
- Thrives in a fast-paced environment
- Ability to work individually as well as collaboratively
Nice to Have
- IT Security and Compliance management background preferred
Benefits
- Employer Paid Life & Health Insurance
- Competitive Bonus Structure
- Home Office Reimbursement
- Technology Allowance
- Certification Reimbursement
- BeneficiaT Discount Loyalty Program
- Personalized Career Coaching
- Generous Paid Time Off
- Paid Office Closure December 25-January 1
- Summer Hours
