Austin, Texas, United States Hybrid Employment 43,000-55,000

Enverus is hiring an Owner Relations Agent - 26107

Responsibilities

  • Answer incoming owner relations calls regarding various issues, including revenue, land, division orders, JIB, A/R, and A&P.
  • Log owner inquiries in a case tracking system and follow-up on outstanding unresolved inquiries.
  • Respond promptly to companies' needs and add value by building relationships and trust through client interactions and managing difficult or emotional situations.
  • Ensure the response and manner is done in an accurate, timely and friendly manner.
  • Manage emotions (calm, non-defensive, respectful).
  • Participate in cross-training to develop new skills, expand knowledge, and improve the business and customer experience.

Requirements

  • Ability to professionally interface with clients over the phone or through email.
  • Strong self-motivation, and the ability to work both independently or with a team.
  • Strong organizational skills, sets priorities, and meets deadlines.
  • Excellent written, oral, and interpersonal communication skills.
  • 2-5 years of industry-related experience and/or training in the field of revenue accounting and/or land, JIB, A/P, regulatory, marketing, or production.
  • Proficiency in all Microsoft Office applications and various oil and gas software programs.
  • High School degree or equivalent

Benefits

  • Medical
  • Dental
  • Vision
  • Income Protection (disability, life/AD&D, critical illness, accident)
  • Employee Assistance Program (EAP)
  • Healthcare Spending Account (HSA)
  • Commuter Lifestyle & Wellbeing Program
  • Pet Insurance
Required Skills
all Microsoft Office applicationsva all Microsoft Office applicationsva
About company
Enverus
The most trusted energy-dedicated SaaS company, with a platform built to maximize value from generative AI. Creates intelligent connections across the entire energy ecosystem, from renewables, power and utilities, to oil and gas and financial institutions.
All jobs at Enverus Visit website
Job Details
Department Customer Support
Category other
Posted 2 months ago