Responsibilities
- Provide oversight and supervision to the Shift Supervisors.
- Assure all Shift Supervisors are trained on appropriate DHS policies.
- Provide support to all aspects of building operations.
- Work in conjunction with the Director of Social Services to ensure that clients are adhering to DHS mandates.
- Ensure that all client rooms are inspected by the Safety Security Officers daily.
- Monitor the logging and storage of client property.
- Ensure that the storage area is organized and follows the mandated storage rule as per DHS.
- Supervise random locker and room searches regularly.
- Participate in weekly Interdisciplinary Team meetings.
- Monitor reception area and security staff at the front desk, and provide crisis intervention when needed to maintain a safe environment.
- Complete and maintain assigned paperwork, i.e., entry logs, incident reports, CPS reports, and all other reports.
- Keep critical binders up to date, including monitoring and alerting staff of credential expiration dates, responding to and filing client complaints, and ensuring building inspections are completed and filed.
- Create weekly schedules and monitor attendance and timesheet submissions to ensure accuracy.
- Approve and submit timecards for payroll.
- Monitor overtime hours per pay period.
- Participate in the interview and selection process of new staff and train new employees on the procedures of the center.
- Other job-related duties assigned by the Program Director
Requirements
- Must be able to provide supervision to Shift Supervisors and Security Officers.
- Must ensure compliance with DHS policies and mandates.
- Must conduct daily client room inspections.
- Must monitor logging and storage of client property in accordance with DHS rules.
- Must supervise random locker and room searches.
- Must participate in weekly Interdisciplinary Team meetings.
- Must monitor reception area and security staff, and provide crisis intervention when needed.
- Must complete and maintain entry logs, incident reports, CPS reports, and other required reports.
- Must keep critical binders up to date, including credential expiration tracking, complaint handling, and building inspection records.
- Must create weekly schedules and monitor attendance and timesheet submissions.
- Must approve and submit timecards for payroll and monitor overtime hours.
- Must participate in the interview and selection process of new staff and train new employees.
Work Arrangement
On-site — NYC
Additional Information
- Position requires being on call 24/7.
