About the Role
The Operations Engineer is responsible for managing and supporting corporate IT systems, ensuring operational efficiency, security compliance, and seamless technology integration across internal teams.
Responsibilities
- Monitor and maintain internal IT infrastructure for stability and performance
- Support deployment and configuration of hardware and software systems
- Troubleshoot technical issues across desktop, network, and cloud environments
- Implement and enforce security policies and access controls
- Manage user accounts, permissions, and identity systems
- Assist with onboarding and offboarding of employee technology access
- Maintain documentation for systems, processes, and configurations
- Respond to service tickets and resolve support requests promptly
- Collaborate with teams to improve IT service delivery
- Participate in system upgrades and technology lifecycle management
- Ensure compliance with data protection and regulatory standards
- Support backup and disaster recovery procedures
- Administer endpoint management and device security tools
- Work with vendors to resolve technical issues and manage contracts
- Evaluate new technologies for potential integration into existing systems
- Conduct regular system audits and performance reviews
- Assist in maintaining network and Wi-Fi infrastructure
- Deploy and manage mobile device configurations
- Support video conferencing and collaboration tools
- Coordinate with security teams to address vulnerabilities
- Provide input on IT budget planning and resource needs
- Ensure software licensing compliance across departments
- Assist in data center operations and server maintenance
- Promote best practices for IT operations and user education
- Respond to after-hours incidents as part of on-call rotation
Compensation
Competitive salary based on experience and qualifications
Work Arrangement
Hybrid work model with both remote and office presence
Team
Part of the Corporate IT team supporting internal technology operations
What We Value
- Collaborative problem-solving and initiative in identifying system improvements
- Transparency in communication and documentation practices
- Adaptability to evolving technology and business needs
- Focus on user experience and internal customer satisfaction
- Commitment to security and data integrity across all systems
Our Tech Stack
- Microsoft 365, Google Workspace, and AWS for cloud infrastructure
- Jamf for macOS management and Intune for Windows devices
- ServiceNow for IT service management and ticketing
- Okta for identity and access management
- Cisco networking equipment and Meraki security appliances
No visa sponsorship available for this position
