Maintain and update publisher contact details for accuracy
Consolidate duplicate publisher records or aliases in CRM systems
Correspond with publishers during onboarding—coordinate link building, pixel testing, and billing verification
Track, document, and support new publisher launches, tests, and turn-downs with Publisher Managers
Ensure publisher property information is correctly logged and up to date
Request and store benchmark stats for performance projections
Process test orders for new accounts and assist with troubleshooting as needed
Request, review, and store publisher media kits and placement samples
Ensure creatives match publisher specs and requirements
Coordinate internal review, feedback, and approvals for placement comps
Store client-approved creatives and keep live documentation current
Generate and distribute tracking links, ensuring proper setup and communication
Request postback integrations, piggyback pixels, and manage testing workflows
Liaise with finance teams to communicate billing terms and project details
Ensure insertion orders are in place for all billing needs
Monitor and log billing changes and opportunities in the project management system
Maintain clean data in project management and CRM platforms
Monitor automations and troubleshoot any issues to keep workflows running efficiently
Maintain internal documentation, templates, and tracking logs
Support internal communications to ensure priorities are clear and processes are followed

Remote (Worldwide) — work-from-home

C9 Staff is hiring an Operations Coordinator (Media & Publishing)