Responsibilities
- Manage daily robot deployments by aligning Field Agents and Piloting teams to maintain timely service execution.
- Monitor active operations and address issues immediately, escalating when necessary to reduce service interruptions.
- Enforce compliance with standard operating procedures, including safety standards, workflows, and quality controls.
- Open or close operational depots according to scheduled shifts.
- Collect and report key performance data such as deployment efficiency, uptime, and utilization to identify improvement areas.
- Roll out new operational processes and ensure team adoption and compliance across all field units.
- Support senior supervision in daily resource allocation, workload balancing, and test plan execution.
- Assist in onboarding and training new team members to maintain consistent performance and procedural understanding.
- Deliver flexible support across field operations, piloting activities, and special projects to ensure service continuity.
Work Arrangement
On-site — Gold Coast, Los Angeles, Miami, Dallas, Atlanta, Chicago
Other
- This position is field-based and requires movement between depots, deployment zones, and customer sites.
- Candidates must be physically able to stand, walk, and lift up to 22.7 kgs during daily tasks.
- Evening and weekend shifts may be needed based on deployment and testing needs.
- Strict adherence to safety policies including PPE, mobile device rules, and dress codes like high-visibility vests and safe footwear is required.
- Individuals must be prepared to work in various weather conditions, including adverse weather.
- The role may involve operating company-owned vehicles or e-bikes for operational duties.
- Employees must safely perform driving tasks in line with company guidelines and legal requirements, with or without reasonable accommodation.
