Develop and execute strategic plans to hit financial targets, monitor performance, and make disciplined, ROI-driven decisions.
Drive revenue growth through effective sales strategies, client relationship management, and building a high-performing sales and marketing team.
Recruit, develop, and motivate a results-oriented team. Set clear goals, provide regular feedback, and foster a culture of continuous improvement.
Streamline processes, ensure compliance, and maintain a strong focus on quality and efficiency.
Ground priorities and growth initiatives in data, tracking key metrics across new customers, retention, pricing, and cross-sell/upsell.

Demonstrated technical proficiency across IT infrastructure, cloud solutions, help desk operations, AI solutions, and/or cybersecurity, with the ability to evaluate and oversee the work of a technical team and provide hands-on support when operational needs demand it.
Background in people management including hiring, development, and performance management.
Experience in IT services (ideally an MSP) servicing SMB clients.
Resourceful, scrappy, and willing to roll up sleeves on both strategic and day-to-day challenges.
Excellent communication, problem-solving, and leadership skills.

Remote (Country)

Structure: Led by its own management team; part of a portfolio of 110+ companies across the US, UK, Australia, New Zealand, and Canada.

Lyra Technology Group is hiring an Operating Executive