About the Role
The Office Director is responsible for managing all aspects of the Thailand office, integrating local operations with global standards, and leading a team to achieve educational service excellence.
Responsibilities
- Oversee daily office operations and administrative functions in Thailand
- Ensure compliance with local labor and business regulations
- Manage local staff recruitment, training, and performance evaluations
- Support the development and execution of regional strategic goals
- Act as primary liaison between regional teams and global leadership
- Monitor financial performance and budget adherence for the office
- Lead client service quality initiatives and customer satisfaction efforts
- Coordinate cross-functional projects with international departments
- Maintain accurate records and prepare regular operational reports
- Foster a collaborative and inclusive workplace culture
- Implement company policies while adapting to local norms
- Drive enrollment and service delivery targets in the region
- Supervise office safety, security, and facility management
- Organize professional development opportunities for staff
- Represent the organization at local education events and forums
- Address employee relations issues promptly and fairly
- Optimize operational workflows to improve efficiency
- Ensure data privacy and information security protocols are followed
- Support marketing and outreach campaigns tailored to local markets
- Evaluate vendor and partner relationships for service quality
- Promote brand integrity and consistency in all communications
- Respond to regulatory audits or compliance reviews
- Facilitate onboarding for new regional hires
- Track key performance indicators and report on progress
- Encourage innovation in service delivery and client engagement
Compensation
Competitive salary with performance-based incentives
Work Arrangement
Hybrid work model with primary office presence
Team
Part of a global education services team focused on student outcomes
Application Process
- Candidates must submit a resume and cover letter
- Shortlisted applicants will undergo two interview rounds
- Final stage includes a leadership scenario assessment
Professional Development
- Access to global training programs
- Annual leadership workshops
- Mentorship from senior executives
Available for qualified candidates
