Mettawa, Illinois, United States Employment USD 106,500 - 202,500 Yearly

Allergan Aesthetics, an AbbVie company is hiring an OCM System Engineer

About the Role

Allergan Aesthetics, an AbbVie company, is seeking a hands-on Salesforce Marketing Cloud Developer / Junior Architect to join our team. You will be instrumental in implementing, customizing, and optimizing solutions that support our digital transformation and help create solutions that impact patients and their communities.

What You'll Do

  • Develop, configure, and support solutions leveraging Salesforce Marketing Cloud, specifically Journey Builder.
  • Work closely with stakeholders to understand marketing requirements and translate them into technical solutions.
  • Implement and scale our International Commercial Omni Channel Marketing solution.
  • Implement and maintain complex multi-channel campaigns, customer journeys, and audience segmentation.
  • Integrate Salesforce Marketing Cloud with other platforms like Mulesoft, Data Lake (Palantir Foundry), and Veeva CRM.
  • Participate in architectural decisions for marketing automation and data flows.
  • Design, build, and optimize Journey designs and custom API integrations.
  • Stay updated on the Salesforce roadmap, with particular attention to Marketing Cloud, Agentforce, and Data Cloud.
  • Troubleshoot issues and ensure optimal performance and security of our Marketing Cloud solutions.
  • Document technical solutions and provide training and support for marketing teams.

What We're Looking For

  • Bachelor’s degree with 6 years of relevant experience, master’s degree with 5 years, or PhD.
  • 4+ years of hands-on experience with Salesforce Marketing Cloud.
  • Solid understanding of Journey Builder and Marketing Cloud APIs.
  • Knowledge of the broader CRM ecosystem, including Veeva CRM, Service Cloud, and Mulesoft.
  • Knowledge of new developments and upcoming features in Salesforce, particularly those related to Data Cloud and Agentforce.
  • Experience with marketing automation best practices.
  • Ability to design and architect solutions for integrations, data flows, and scalable campaigns.
  • Excellent problem-solving, communication, and collaboration skills.

Nice to Have

  • Salesforce Marketing Cloud certification(s).
  • Experience with customer data platforms or cloud data architecture.
  • Exposure to AI-driven features and roadmap components within Salesforce products.

Technical Stack

  • Salesforce Marketing Cloud, Journey Builder, Marketing Cloud APIs
  • Mulesoft
  • Data Lake (Palantir Foundry)
  • Veeva CRM, Service Cloud
  • Agentforce, Data Cloud

Benefits & Compensation

  • Paid time off (vacation, holidays, sick)
  • Medical, dental, and vision insurance
  • 401(k)
  • Eligibility for short-term incentive programs

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

Required Skills
Salesforce Marketing CloudJourney BuilderMarketing Cloud APIsMulesoftData LakePalantir FoundryVeeva CRMService CloudAgentforceData CloudCRMOCM
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About company
Allergan Aesthetics, an AbbVie company

AbbVie ist ein internationales Pharmaunternehmen mit rund 48.000 Mitarbeitern weltweit und etwa 3.000 in Deutschland, das sich mit der Bewältigung gesundheitlicher Herausforderungen und der Verbesserung der Lebensqualität von Patienten befasst.

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Job Details
Department Information Technology
Category other
Posted 14 days ago