Responsibilities
- Coordinate among internal and external stakeholders.
- Provide high-quality support to all open projects of the Technical Team.
- Ensure that clients satisfactory.
- Resolve escalated customer complaints together with internal teams.
- Organise and control project, to provide timely reports to the Project Management Lead on project status.
- Develop project objectives by reviewing project proposals and plans, conferring with internal teams.
- Determine project responsibilities by identifying project phases; coordinate and assigning resources.
- Determine project schedule from the scope of work quoted and discussion with the project team members.
- Maintain project schedule by monitoring project progress; coordinating activities; resolving problems.
- Work closely with internal teams to ensure swift project closure.
- Manage internal project team members and external vendor/partners.
- Report any project issue in a timely manner to the relevant stakeholders.
- Ensure the project tasks are monitored, tracked, and completed on time; negotiate with the customer in case of delays or gaps.
Requirements
- Highly motivated and willing to learn new technologies, able to work under pressure
- Minimum 2 years of experience in IT project management
- Resourceful, creative, independent, and able to work well in a team
- Action and customer-oriented
- Excellent time management and multi-tasking skills
- Take initiative and adheres to deadlines
- Take ownership of projects and communicate effectively with stakeholders
- Excellent interpersonal, presentation, writing, and communication skills
- Strong soft skills
- Able to communicate IT technology and process effectively
- Experience in managing small to mid-sized IT solution projects
- Degree in IT/Cybersecurity certification or equivalent
Nice to Have
- Certifications (Preferred): PMP or equivalent
- Other certification (optional): ITIL
Compensation
Salary commensurate with qualifications and experiences
Work Arrangement
Remote (Country) — Singapore
Team
Structure: Internal project team members and external vendor/partners. Reports to: Project Management Lead
Additional Information
- Working hours: 9am to 6pm, Monday to Friday
- You may be required to work after office hours due to the requirements of the industry sector that the Company is in.
