Requirements
- High school graduate or equivalent
- Minimum 85% proficiency in English language
- Familiarity with computer hardware and software systems
- Prior work experience in technical support, desktop assistance, or related field
- Demonstrated background in customer service and technical support roles
- Strong verbal and written communication abilities
- Calm, supportive, understanding demeanor with active listening and professionalism
- Strong focus on accuracy and effective problem resolution
Nice to Have
- Familiarity with remote desktop tools and help desk ticketing systems
- Driven by objectives and comfortable working with teams
Benefits
- Competitive base pay
- Performance-based bonuses
- Positive and inclusive work atmosphere
- Parking cost subsidy
- Life and health insurance coverage
- Additional employee perks and discounts
- Opportunities for career advancement
- Mandatory legal benefits including Bono 14, Aguinaldo, IGSS, IRTRA, and vacation entitlement
Compensation
Competitive salary with bonuses and legal benefits
Benefits
- Competitive salary
- Bonuses
- A great and positive workplace environment
- Parking Subsidy
- Life and Medical Insurance
- Benefits and Discounts
- Growth opportunities
- Benefits by law (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)
Other
- Bono 14
- Aguinaldo
- IGSS
- IRTRA
- Vacations
