Responsibilities
- Initiate outbound phone calls to clients and partners
- Respond to incoming calls promptly and professionally
- Coordinate and set up scheduled appointments
- Assign and manage appointment routes for remote Field Inspectors across the country to minimize travel time and ensure punctuality
- Track and manage email correspondence and all incoming scheduling requests
- Confirm appointments are properly verified and assigned
- Collaborate with internal teams to fulfill daily operational needs
- Identify and escalate customer concerns to appropriate personnel when necessary
- Carry out additional tasks as directed by supervisors
Work Arrangement
Hybrid — Louisville, KY
Other
- Full-Time
- Sunday-Wednesday, 12 PM to 11 PM
- 0% of travel time expected
- Must be able to lift files, open filing cabinets, and bend or stand on a stool as necessary
- Must be able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines
