ActioNet, Inc. is hiring a Network Operations Engineer (Tier II)

ActioNet is seeking a Network Operations Engineer (Tier II) to join our team in Multiple CONUS locations including Vienna, VA; Chicago, IL; Columbus, Zanesville, and Blue Ash, OH; Bangor, ME; Chattanooga and Alcoa, TN; Madison and Milwaukee, WI; Battle Creek, MI; and Portsmouth, NH. This role requires up to 10% travel and is designated as a Mission Essential position under DFARS 252.237-7023. Responsibilities - Multi-disciplined network engineer with experience maintaining and fixing wired, wireless, and mobile broadband solutions in response to network faults, errors, incidents, and problems. - Provides touch labor for all network devices. - Oversees monitoring of network assets per SLAs. - Performs break/fix and maintenance activities. - Monitors network dashboards, analyzing problems, troubleshooting escalated incidents, coordinating, and reporting all operational information concerning the enterprise network infrastructure. - Provides subject matter expertise for LAN, WAN, firewalls, and other network technologies. Investigates and diagnoses incidents to restore failed network services as quickly as possible. - Leads root cause analysis and suggests resolutions for network infrastructure problems. Installs and supports remote access platforms such as VPN, Terminal Services, and Citrix. - Has a fundamental understanding of network engineering concepts and adapts to emerging technologies as they are introduced to the environment. Knowledge of network protocols such as OSPF, BGP, and EIGRP. - Experience with Cisco command line interface and configuration. - Troubleshoots complex problems to closure. - Assesses and implements Change Requests as needed in accordance with the Change Management process. - Hands-on technical position that provides Tier 2 technical expertise. Performs site surveys, configuration and engineering, installation planning, and documentation services for the customer as they relate to all network services. - Experience working with wireless technologies, VPNs, IPSs, WAN Accelerators, and associated technologies. Required Qualifications & Skills - Degree: Technical BA/BS degree; - Experience: 5 years with bachelor’s degree; - Commensurate: High School diploma or associate degree plus a minimum of 7 years performing as a Network Operations Engineer supporting large, complex networks in a Network Operations Center environment; - Specific Skills: Proficient with MS Office Suite (Word, Excel, PowerPoint, Visio); - Preferred: ITIL v3 or ITSM experience; experience supporting DAF and local base environments; - Certification(s): DoD 8570 IAT II Baseline Certification (CompTIA Security+ CE or CCNA-SEC); CCNA or equivalent; Clearance: Secret