Responsibilities
- Build and strengthen relationships with clients in the mission-critical sector, including large-scale data operators, colocation firms, and government agencies responsible for critical operations
- Act as a strategic advisor by gaining in-depth knowledge of client missions, technical specifications, risk tolerances, and operational objectives
- Lead business development efforts, from initial qualification submissions to proposal delivery, interviews, and ongoing relationship initiatives
- Guide projects from initial planning through to post-occupancy phases, ensuring adherence to quality, timeline, and financial targets
- Work with Project Managers to define team structures, estimate fees, allocate resources, and manage project scope
- Oversee financial operations including billing, collections, and performance tracking across multiple client engagements
- Manage contract discussions, modifications, and change orders with an emphasis on transparency, clarity, and mutual value
- Coordinate with design leads, engineers, and technical experts to align client goals with high-performance design solutions
- Enable effective decision-making and communication across internal teams and external stakeholders
- Ensure smooth collaboration between technical disciplines, suppliers, and specialized consultants specific to mission-critical projects
- Represent the firm in industry groups, leadership forums, and client-facing events to strengthen market presence
- Track advancements in energy efficiency, resilience, sustainability, cybersecurity, and technology to enhance client offerings
- Strengthen the firm’s reputation as a leader in mission-critical design through relationship-building, advocacy, and market insights
- Promote a team-oriented, accountable culture centered on exceptional client service and technical precision
- Coach team members in client interaction, proposal development, and project leadership capabilities
- Support the growth of the firm’s integrated design approach and employee-owned culture
Work Arrangement
Hybrid — United States
