The Multi-Channel Manager will drive direct sales and market penetration for Evolus in Central/Northern Italy, reporting to the National Sales Manager, Italy. This role focuses on developing new accounts, exceeding sales targets, and building strong client relationships through inside sales and in-clinic engagement, all while promoting the scientific and clinical advantages of Nuceiva in a fast-growing aesthetic medicine environment.
What You'll Do
- Achieve and exceed sales targets within your assigned territory, ensuring strong market penetration and sustainable growth.
- Develop and execute annual territory and account plans, leveraging the Evolus CRM system to monitor performance, identify opportunities, and refine commercial strategy.
- Use the Evolus Service Platform (eSP) to support healthcare professionals (HCPs) with marketing tools, clinical education, and practice-support initiatives that elevate their toxin offering.
- Collaborate closely with Medical Affairs Clinicians (MAC) and local key opinion leaders (KOLs) to promote the scientific evidence and clinical advantages of Nuceiva.
- Drive product adoption through in-clinic visits, sales presentations, workshops, promotional events, and educational activities tailored to each customer’s practice needs.
- Develop customized commercial strategies and account plans to maximize engagement and provide the appropriate level of support, resources, and follow-up.
- Continuously analyze sales data, market dynamics, competitive trends, and customer potential to guide strategic decisions and identify growth levers.
- Stay informed on industry developments and competitor activity to ensure a deep understanding of the Italian aesthetic market landscape.
- Participate in national and regional congresses, internal meetings, and sales trainings to stay aligned with Evolus priorities and market evolution.
- Contribute to broader business planning by sharing field insights, customer feedback, and strategic recommendations with the European leadership team.
- Maintain accurate, consistent CRM reporting by logging weekly activities, opportunities, and follow-ups.
- Ensure all activities comply with Italian regulations, Farmaindustria guidelines, and Evolus internal procedures.
- Stay up to date on clinical data related to our products to provide customers with accurate, informed, and credible scientific support.
- Travel up to 50% to meet customers, support key business initiatives, attend industry events, and engage with stakeholders.
- Other duties as assigned
What We're Looking For
- Minimum 5 years of experience in the aesthetics, pharmaceutical, or medical device sector, ideally within facial injectables or dermatology/plastic surgery specialties.
- Valid and clean driving license (patente B).
- A proactive, entrepreneurial mindset and enthusiasm for working in a fast-paced, high-growth environment.
- Strong analytical, planning, and organizational capabilities.
- Excellent verbal and written communication skills, with the ability to engage credibly with aesthetic doctors, clinic owners, and other stakeholders.
- Proficiency in Microsoft Office tools (Word, Excel, PowerPoint).
- Fluency in Italian and professional business English, with the ability to communicate clearly and inclusively across both languages.
- Must hold a valid Informazione Scientifica accreditation as required for promoting and selling botulinum toxin within the Italian market.
Nice to Have
- Bachelor’s degree preferred.
- Knowledge of EU Medical Device Regulation (MDR) and familiarity with Italian regulatory frameworks for aesthetic medicine is an advantage.
- Experience in customer service, inside sales, or supporting aesthetic clinics is considered a plus.
Technical Stack
- Evolus CRM system
- Evolus Service Platform (eSP)
- Microsoft Office (Word, Excel, PowerPoint)
Team & Environment
Reports to the National Sales Manager, Italy.
Benefits & Compensation
- Competitive suite of benefits to support health and wellbeing.
- Mental health and wellbeing resources to develop skills for calm, confidence, and personal growth.
- Eligibility for new hire equity and long-term incentives in the form of RSUs, stock options, and/or discretionary bonuses.
- Travel or relax and come back feeling refreshed.
- Holiday soft closure between Christmas and New Year’s holidays.
- Culture grounded in values of Grit, Impact, Fun, and Transparency.
- Inclusive culture promoting respect, collaboration, and team building.
- Community-focused environment that values employee welfare and social responsibility.
Actual base salary determined case-by-case based on role-relevant knowledge, skills, experience, education, geographic location, certifications, and other considerations. Eligible for new hire equity and long-term incentives in the form of RSUs, stock options, and/or discretionary bonuses. Comprehensive benefits including mental health resources, PTO, holiday closure, and professional development opportunities.
Work Mode
Hybrid role with flexibility to balance work and personal life, while staying connected with the team. Position is based in Central/Northern Italy with up to 50% travel required.
EOE M/F/D/V
