Responsibilities
- Manage a pipeline of 40 to 50 loans each month, covering both refinances and home equity loans.
- Examine loan application packages for completeness and accuracy, and verify that system entries match the application.
- Collect necessary documentation from customers and third parties to support loan approval decisions.
- Communicate promptly and professionally with customers, loan officers, and underwriters.
- Calculate and analyze income, assets, and liabilities.
- Use AUSSIE and follow company procedures.
- Build ongoing relationships by delivering outstanding customer service.
Requirements
- At least 2 years of recent mortgage loan experience.
- Experience in mortgage loan processing.
- Must be self-directed, motivated, and comfortable working in a very fast-paced environment.
- Proficient in Microsoft Office, DU, LP, and CRM.
- Exceptional problem-solving and customer service skills.
- Detail-oriented with strong decision-making abilities.
- Excellent communication skills.
- High-speed internet required for remote work, using Cable or Fiber only, with Ethernet connection capability. Minimum speeds: 70/30 Mbps for basic use, 200-300/35-70 Mbps for shared use, and 500-1,000/100+ Mbps for heavy use.
Benefits
- 401(k)
- Dental insurance
- Disability insurance
- Employee discounts
- Health insurance
- Life insurance
- Paid training
- Referral program
- Vision insurance
- Bonus
- Referral bonuses
Compensation
Bonus and referral bonuses available.
Work Arrangement
Remote (United States)
Other
- Schedules are Monday through Friday, 9am to 6pm local time, with two weekend days per month for 4 hours each.
- High-speed internet required for remote work, using Cable or Fiber only, with Ethernet connection capability. Minimum speeds: 70/30 Mbps for basic use, 200-300/35-70 Mbps for shared use, and 500-1,000/100+ Mbps for heavy use.
