About the Role
This position leads a team of mortgage professionals within a designated geographic area, focusing on achieving sales targets, enhancing customer satisfaction, and expanding market presence through proactive leadership and coaching.
Responsibilities
- Lead and mentor a team of mortgage loan officers and support staff
- Set and track performance goals aligned with organizational objectives
- Monitor loan production metrics and implement improvement strategies
- Develop and maintain relationships with real estate agents and referral partners
- Conduct regular performance reviews and coaching sessions
- Ensure compliance with lending regulations and internal policies
- Collaborate with operations teams to streamline loan processing
- Identify market opportunities to increase loan volume
- Represent the organization at community and industry events
- Train team members on product offerings and sales techniques
- Oversee accurate forecasting of loan pipeline and closing projections
- Promote a customer-focused service culture
- Address client concerns escalated by loan officers
- Coordinate with marketing to execute local campaigns
- Maintain up-to-date knowledge of mortgage industry trends
- Support recruitment and onboarding of new team members
- Ensure adherence to ethical lending standards
- Prepare and present performance reports to senior management
- Drive adoption of digital tools and sales technologies
- Manage territory-specific budget and resource allocation
- Evaluate competitive landscape and adjust strategies accordingly
- Foster collaboration between branches and centralized functions
- Implement best practices in sales management and customer acquisition
- Monitor employee engagement and team morale
- Respond to changes in housing market conditions
Compensation
Competitive salary plus performance incentives
Work Arrangement
Full-time, on-site with regional travel required
Team
Part of the retail mortgage division, collaborating with loan officers, operations staff, and regional leadership
Why Join Us
- Opportunity to lead a growing mortgage team in a stable financial institution
- Supportive culture focused on professional development and work-life balance
- Investment in training and technology to enhance team productivity
- Recognition programs for top performers
- Commitment to community involvement and local impact
Physical Requirements
- Regular use of computer and phone equipment
- Frequent sitting and typing during work hours
- Occasional travel to branch locations and client meetings
- Ability to work extended hours during peak lending periods
Not available
