As a DevOps Engineer, you will play an important role in supporting the scalability, reliability, automation, and operational efficiency of Amwell’s cloud infrastructure and platform environments. You will work closely with engineering, platform, and SRE teams to help maintain secure, resilient, and highly available systems that enable reliable software delivery across the organization.
This role is highly hands-on and focused on cloud infrastructure, Kubernetes environments, Infrastructure as Code, automation, and operational support. You will contribute to improving CI/CD processes, monitoring capabilities, deployment reliability, and infrastructure standardization while supporting modern engineering practices across teams.
The ideal candidate brings strong AWS experience, solid Kubernetes and Terraform expertise, scripting and automation capabilities, and a collaborative mindset within distributed engineering environments.
Core Responsibilities
- Support and maintain scalable AWS cloud infrastructure environments focused on reliability, availability, and operational performance.
- Manage and improve Kubernetes/EKS environments supporting production-scale workloads.
- Design, implement, and maintain Infrastructure as Code solutions using Terraform.
- Build and support CI/CD pipelines using GitLab CI/CD and automation best practices.
- Collaborate with engineering and platform teams to improve deployment reliability and infrastructure automation.
- Support monitoring, logging, and observability initiatives using CloudWatch and related monitoring solutions.
- Assist with infrastructure security, IAM policies, networking configurations, and cloud governance practices.
- Troubleshoot production infrastructure issues and support incident response activities.
- Develop automation scripts and operational tooling using Python and Bash.
- Contribute to infrastructure standardization and operational documentation.
- Support cloud cost optimization and resource efficiency initiatives.
- Partner with cross-functional teams to improve operational processes and platform stability.
Qualifications
- Hands-on experience with AWS cloud infrastructure and services including VPC, EC2, ELB, EBS, Route53, S3, CloudWatch, CloudTrail, IAM, RDS, SNS, Lambda, and WAF.
- Strong experience managing Kubernetes clusters and Amazon EKS environments.
- Solid Infrastructure as Code experience using Terraform.
- Experience working in Linux-based production environments.
- Strong scripting and automation experience using Python and Bash.
- Experience building and maintaining CI/CD pipelines using GitLab.
- Understanding of cloud networking, security best practices, and infrastructure monitoring.
- Experience supporting distributed systems and containerized applications.
- Ability to troubleshoot infrastructure and deployment-related issues in production environments.
- Strong collaboration and communication skills within remote and cross-functional teams.
- Comfortable working in fast-paced Agile environments.
- Experience supporting scalable cloud-native architectures is preferred.
Colombia Hybrid Full-time
Amwell is hiring a Mid Senior DevOps Engineer
About company
Amwell is a leading telehealth platform that empowers healthcare providers, payers, and innovators to deliver care digitally. The company connects patients and providers through a comprehensive virtual care ecosystem, enabling access to medical services anytime and anywhere.
At the core of Amwell's offering is its future-ready platform—a convergence of technologies, services, and devices designed to scale virtual care delivery across in-person, automated, and remote settings. This platform supports a wide range of services including behavioral health, specialty consults, and provider network integration.
Amwell works alongside healthcare organizations to improve outcomes by making care more accessible, efficient, and patient-centered. By digitally enabling healthcare ambitions, Amwell helps transform how care is delivered across the continuum.