Wavenet is hiring a Mid Market Account Manager

We're looking for a results-driven Mid Market Account Manager to join our organization in Manchester, United Kingdom. In this role, you will manage a portfolio of mid-market clients, driving revenue growth while building and maintaining strong, strategic relationships. The ideal candidate will combine professional expertise with a customer-focused approach, delivering consultative solutions that drive client success and organizational growth. - Manage and grow a portfolio of mid-market accounts, identifying upsell and cross-sell opportunities to maximize revenue potential - Develop and execute strategic account plans tailored to each client's business objectives and needs - Serve as the primary point of contact for assigned accounts, ensuring exceptional service delivery and client satisfaction - Conduct regular business reviews with key stakeholders to assess performance, address concerns, and identify growth opportunities - Negotiate contracts and pricing agreements while maintaining profitability and client relationships - Collaborate with internal teams including sales, product, and customer success to ensure seamless service delivery and client onboarding - Maintain accurate and up-to-date account information in the CRM system, including pipeline management and sales forecasting - Identify market trends and competitive threats within assigned territory, providing insights to support strategic planning