Cape Town Hybrid

Takealot Group is hiring a Mid-level User Experience Designer

About the Role

The designer will work closely with product managers, developers, and researchers to create seamless user experiences across digital touchpoints, focusing on usability, accessibility, and design consistency.

Responsibilities

  • Collaborate with product teams to define user-centered design solutions
  • Conduct user research to uncover pain points and behavioral patterns
  • Develop user flows, wireframes, and interactive prototypes
  • Translate product requirements into intuitive interface designs
  • Gather and incorporate feedback from stakeholders and usability testing
  • Maintain and evolve the design system for consistency
  • Work alongside developers to ensure accurate implementation
  • Advocate for user needs throughout the development lifecycle
  • Document design decisions and rationale clearly
  • Participate in design critiques and team knowledge sharing
  • Iterate on designs based on qualitative and quantitative data
  • Support accessibility standards in all design outputs
  • Balance business goals with user experience priorities
  • Contribute to end-to-end design processes from concept to launch
  • Use design tools such as Figma, Sketch, or equivalent efficiently

Nice to Have

  • Experience in e-commerce or retail technology environments
  • Exposure to customer journey mapping and service design
  • Familiarity with analytics platforms to interpret user behavior
  • Knowledge of internationalization and localization principles
  • Experience mentoring junior designers

Compensation

Competitive salary based on experience

Work Arrangement

Hybrid work model with office and remote flexibility

Team

Part of a growing product design team focused on customer-centric digital solutions

What We Value

  • Curiosity and a growth mindset
  • Empathy for users and customers
  • Collaborative problem-solving
  • Ownership of design outcomes
  • Openness to feedback and iteration

Our Design Culture

  • We prioritize user needs in every decision
  • Designers are embedded in product squads
  • We value data and research alongside creativity
  • Regular design reviews and knowledge sharing
  • Continuous improvement of tools and processes

Available for qualified candidates requiring work authorization

About company
Takealot Group

We are the Takealot Group. Driven by people, powered by tech. We started with one clear vision: To be the largest most customer-centric online shopping destination in Africa. Today, we are the largest on the continent.

Having acquired takealot.com, Superbalist.com, and Mr D, the Takealot Group has become a market leader in online retail, fashion and homeware and on-demand delivery.

Currently, we’ve got over 7300 employees driving our success, and while we’re a long way from our humble beginnings in a small house in Goodwood, some things haven’t changed. Our customers are still at the heart of everything we do.

Takealot Group’s Purpose: Changing lives in South Africa for the better through e-commerce. Our Value Proposition: Delighting customers and enabling inclusive growth by building South Africa’s trusted e-commerce ecosystem.

All jobs at Takealot Group Visit website
Job Details
Department Merchant
Category other
Posted a month ago