Responsibilities
- Analyze and resolve production issues related to live hiring events and event workflows.
- Debug malfunctioning or misconfigured product features across backend, frontend, data, and integration layers.
- Work closely with client-facing support teams and go-to-market stakeholders to triage and resolve support tickets.
- Monitor production systems and respond quickly to alerts, performance degradation, or system health concerns.
- Support timely issue resolution in alignment with established SLAs.
- Maintain and update event logic as dependencies, systems, and business requirements change.
- Support architecture changes and system integrations that may impact event functionality.
- Own code changes through build, merge, deployment, and post-deployment validation.
- Communicate clearly and concisely when working through ambiguous production issues.
- Use data and system signals to troubleshoot production behavior and identify root causes.
Requirements
- Strong Java/Spring Boot backend experience
- Secondary Django/Python experience
- React frontend experience
- Ability to troubleshoot complex production issues across distributed systems
- Comfortable working independently
- Ability to handle ambiguity
- Ability to prioritize urgent client-impacting issues
- Clear communication with technical and non-technical stakeholders
Nice to Have
- Enterprise experience
