Glovo is hiring a MFC Store Manager

In Glovo, we want to change the way consumers buy groceries, and we believe that if we want to revolutionize the industry, we need to deliver a WOW experience to our clients. To reach this WOW effect you will be managing and coordinating one of our darkstores focusing on safety, quality, customer experience, productivity, and fun. On a daily basis, you can expect to: - Ensure a safe work environment for all your team - Review the work forecasts and determine productivity requirements to produce during the day to meet the overall building objectives. - Proactively identify and lead process improvement initiatives - Balance labor, ensuring that you are operating a balanced and efficient MFCs while meeting all production goals - Embrace a start-up mentality and emphasize Glovos’ Core Values RESPONSABILITIES - Responsible for at least one MFC - You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. - Motivating, coaching, reporting, and providing feedback of pickers’ and pickers leads’ performance continuously. - Coordinate physical and virtual workflows, or flow of orders and materials to ensure products are available dispatched on time. - Allocate labor, lead meetings, direct and assign job duties for your team. - Perform in depth problem solving in all areas to ensure successful and continuous operations. - Train, audit, and support employees to perform Glovo standard operating procedures and utilizing equipment and software - Ensure pickers have proper tools to perform the job and coordinate repair or replacement when needed - Report and escalate systemic issues to management as necessary and in a timely manner - Review and update Standard Operating Procedures according to Glovo best practices - Fully understand processes and daily goals, and make recommendations to improve performance - Identify, address and resolve safety hazards within the MFC. - Perform administrative duties, and additional functions, as needed and determined by management - Work closely with other teams (HR, Category Management, Finance, Facility contractors, Safety Manager, LiveOps...) to create and implement initiatives.