GitLab is looking for a Meter Services Technician I to join our field operations team. This entry-level role is responsible for the hands-on installation, maintenance, and troubleshooting of over 302,000 water meters. You'll work with Advanced Metering Infrastructure (AMI) systems, perform field investigations, and deliver exceptional customer service in a fast-paced environment with clear opportunities for professional growth.
What You'll Do
- Install, maintain, and troubleshoot remote-read radio communication signals.
- Perform installation and preventative maintenance on water meters, endpoints (radio transmitters), pipe fittings, valves, meter boxes, and lids.
- Conduct water services field investigations in response to customer inquiries and inspect the condition of water meters and pipe fittings for installation, repair, or replacement.
- Obtain and validate water meter readings, turn on/off water services, and lock water service for delinquent accounts.
- Provide exceptional face-to-face customer service, answer questions, and take appropriate steps to meet customer needs.
- Locate water assets (water service lines, water mains, water meters, and valves) using maps and Geographic Information Systems (GIS).
- Inspect, operate, and maintain assigned City vehicles, equipment, tools, and machinery in a safe and appropriate manner.
- Perform other duties as required.
What We're Looking For
- High School Diploma or GED.
- Possession of a valid driver’s license.
- Ability to pass a drug test and physical.
- Able to obtain a TCEQ Class D Water Distribution license within one (1) year of hire.
- Able to obtain a TCEQ Class C Water Distribution license within two (2) years of hire.
Nice to Have
- Previous plumbing, mechanical, oil field, utility, or construction field work experience.
- Knowledge and experience using a work order system.
- Bilingual.
- Basic computer skills.
Technical Stack
- Advanced Metering Infrastructure (AMI) systems
- Geographic Information Systems (GIS)
Benefits & Compensation
- Compensation: $18.32 - $22.90/hour
- 11 Paid Holidays
- Medical, Dental, and Vision coverage
- Paid Time Off
- Pension Plan
- Professional Development Opportunities
Work Mode
This is an onsite position located in Fort Worth.
The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.

