Responsibilities
- Act as the primary point of contact for club members, ensuring a seamless and engaging experience.
- Foster a sense of community by organizing events, networking opportunities, and social gatherings.
- Maintain member satisfaction by addressing concerns, gathering feedback, and implementing improvements.
- Develop and execute initiatives that enhance the club’s brand and community appeal.
- Manage communication channels, including email newsletters, social media, and internal forums.
- Develop and implement strategies to attract and retain club members.
- Drive membership sales through outreach, partnerships, and direct engagement.
- Conduct tours and presentations for prospective members, highlighting club benefits.
- Build relationships with corporate partners, local businesses, and high-net-worth individuals.
- Meet or exceed membership and revenue targets through proactive sales efforts.
- Maintain accurate records of membership data, sales performance, and community engagement.
- Work closely with marketing, events, and operations teams to enhance member experience.
- Manage membership contracts, billing, and renewals efficiently.
- Monitor competitor trends and industry best practices to ensure a competitive edge.
Requirements
- Experience in hospitality, sales, and community engagement
- Strong ability to build relationships and foster a vibrant club culture