About the Role
The individual in this position will be responsible for verifying client identities, processing onboarding documentation, and maintaining compliance with anti-money laundering regulations during the account activation process.
Responsibilities
- Verify client identity documents for authenticity and accuracy
- Process onboarding applications within defined service level agreements
- Collaborate with compliance teams to resolve verification discrepancies
- Maintain up-to-date knowledge of KYC and AML regulatory requirements
- Escalate complex cases to senior team members or compliance officers
- Ensure data entered into internal systems reflects verified information
- Respond to client inquiries related to onboarding status
- Support process improvements to reduce onboarding cycle time
- Conduct risk assessments on client profiles as needed
- Adhere to internal audit and documentation standards
- Work across time zones to support global client base
- Participate in training for new tools and compliance updates
- Flag suspicious activity in line with reporting protocols
- Coordinate with legal and product teams on edge cases
- Maintain confidentiality of sensitive client data
- Use case management systems to track and update requests
- Follow escalation paths for high-risk or politically exposed persons
- Support periodic re-verification of existing clients
- Contribute to knowledge base articles for internal use
- Ensure consistent application of onboarding policies
- Monitor changes in regulatory expectations
- Assist in audits and regulatory examinations
- Improve client experience during verification steps
- Identify bottlenecks in current workflows
- Maintain accuracy under high-volume conditions
Compensation
Competitive salary and benefits package offered
Work Arrangement
Hybrid work model available
Team
Part of the global operations team focused on client onboarding and compliance
Our Commitment to Diversity, Equity, and Inclusion
We believe diverse perspectives strengthen our team and improve decision-making. We are committed to creating an inclusive environment where all employees feel valued and respected. We encourage applications from individuals of all backgrounds and identities.
Benefits
Comprehensive health insurance, retirement plans, paid time off, parental leave, wellness programs, and professional development opportunities are available to eligible employees.
Available for qualified candidates
