About the Role
This role involves retrieving medical records from external facilities and ensuring data is properly processed and delivered to support care coordination and quality improvement efforts.
Responsibilities
- Obtain patient medical records from various healthcare providers
- Verify completeness and accuracy of received documentation
- Track requests and follow up to ensure timely delivery
- Communicate professionally with external medical offices
- Maintain compliance with privacy regulations including HIPAA
- Organize and store records according to established protocols
- Support team goals by meeting performance benchmarks
- Identify and resolve issues related to record retrieval
- Use internal systems to log and update record status
- Escalate complex cases to appropriate team members
- Adhere to standard operating procedures for data handling
- Participate in training and process improvement initiatives
- Ensure records meet quality and formatting standards
- Coordinate retrieval efforts across multiple sources
- Respond to internal requests for documentation
- Assist with audits and data validation tasks
- Maintain accurate records of all communication and actions
- Work efficiently within productivity targets
- Stay current with changes in healthcare documentation policies
- Support secure transfer of sensitive health information
- Collaborate with team members to streamline workflows
- Handle high volumes of record requests during peak periods
- Follow up on outstanding requests to prevent delays
- Contribute to departmental reporting and metrics
- Uphold organizational standards for data integrity
Nice to Have
- Prior experience in medical records retrieval
- Background in healthcare data management
- Exposure to quality reporting programs in healthcare
- Experience working remotely in a structured setting
- Familiarity with Aledade or similar healthcare organizations
Compensation
Competitive salary with benefits
Work Arrangement
Remote
Team
Collaborative team environment focused on healthcare operations
Why This Role Matters
Accurate and timely retrieval of medical records is essential for improving patient care and supporting value-based healthcare programs. This role directly contributes to the success of clinical teams by ensuring access to critical health information.
What You’ll Bring
A strong work ethic, attention to detail, and commitment to patient privacy. You should be comfortable navigating healthcare systems and communicating with diverse stakeholders to obtain necessary documentation.
Not available
