Responsibilities
- Welcome patients upon arrival and provide refreshments
- Verify patient check-ins and confirm appointment details in the schedule
- Assist patients with check-out procedures and schedule follow-up visits
- Oversee the accuracy and integrity of the daily appointment schedule
- Direct visitors to the appropriate team members based on their needs
- Make reminder calls to confirm upcoming patient appointments
- Retrieve and prepare patient records for the following day’s visits
- Assemble and organize documentation for new patient appointments
- Monitor and manage inventory levels of front office supplies
- Review incoming emails and route them to relevant staff members
- Maintain an organized digital and physical filing system
- Ensure the front desk and waiting area remain tidy and presentable
- Handle payment processing for services rendered
- Generate and verify end-of-day scheduling reports for completeness
- Complete deposit slips for cash and check payments received
Work Arrangement
On-site
Other
- No work scheduled on holidays
- No night shifts required
- Work in a positive, uplifting environment with patients enthusiastic about their health journey
- Regular use of telephone, computer, and related office equipment
- Required visual and auditory clarity for effective communication
- Frequent standing and walking during shifts
- Ability to lift and carry up to 25 pounds
