Guide clinicians through onboarding, training, and day-to-day support via tools like Intercom.
Ensure clinicians are getting the most out of Tandem, solving problems and gathering feedback for continuous improvement.
Build templates and prompts, and contribute to ongoing refinement of Tandem’s AI assistant.
Run live product demos for prospective clients and support commercial efforts.
Log and manage clinical safety incidents and optimise internal operations to scale safely.
Work closely with product, engineering, and commercial teams to ensure smooth rollout and workflow integration.
Represent Tandem at conferences, events, and workshops, sharing our vision with clinicians and stakeholders.

Clinical experience in a healthcare setting (e.g. general practice, private practice, hospital roles).
Some experience in consulting, corporate, or startup environments.
A passion for technology, AI, and its potential to transform healthcare.
Excellent communication and collaboration skills - comfortable working with clinicians, engineers, and commercial teams.
Strong organisational skills and a process-driven mindset.
A strong sense of ownership and initiative coupled with a proactive and curious approach
Willingness to work flexibly, travel as needed, and step up during critical moments.
Fluency in Danish, with the ability to engage confidently with local stakeholders

Familiarity with prompting and large language models (LLMs).
Experience working in a healthtech or SaaS company.
Exposure to regulatory standards in the EU (e.g. clinical safety, digital health compliance).
Experience running implementation projects or customer-facing rollouts.

Hybrid — Denmark, Stockholm

Travel is expected locally to meet customers.
Regular trips to Stockholm to meet the full team are a requirement.
Background check will be conducted before hiring due to handling of sensitive patient data.
Application must be submitted with CV in English.
Fluency in Danish required.

Tandem Health is hiring a Medical Operations - Denmark