CommonSpirit Health is hiring a Medical Office Representative

Responsibilities

• Oversee front desk operations including greeting patients and coordinating appointment scheduling
• Respond to incoming calls and assist with patient arrival and departure processes
• Confirm and update patient personal and contact details
• Handle payment transactions including collection and processing
• Facilitate effective communication between patients and clinical staff
• Answer telephone inquiries and set up future patient visits
• Verify insurance pre-authorization to confirm coverage for services
• Arrange diagnostic tests, medical procedures, and specialist referrals
• Inform patients about upcoming appointments and preparation instructions
• Gather insurance coverage details and personal information from patients
• Collect required fees such as co-payments or co-insurance amounts

Requirements

• Outstanding interpersonal abilities
• High level of organizational capability
• Meticulous attention to accuracy
• Proficiency with digital tools and systems
• Ability to remain composed while managing multiple tasks
• Empathetic and patient-centered manner
• Commitment to high-quality service delivery