ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Billing Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Account specific roles & responsibilities:
Contact patients via phone, email, or mail to discuss outstanding balances, explain charges, and address any concerns or questions related to their bills.
Work closely with insurance companies to resolve claims denials, rejections, or discrepancies, ensuring accurate and timely payment.
Establish and negotiate payment plans with patients, based on their financial situation and organization policies.
Confirm and update patient demographic and insurance information to ensure accurate billing.
Maintain detailed records of all communications, payment arrangements, and actions taken in the collections process.
Stay informed about healthcare billing regulations, compliance requirements, and privacy laws (e.g., HIPAA) to ensure all practices are in accordance with industry standards.
Provide exceptional customer service, demonstrating empathy and professionalism in all interactions with patients and responsible parties.
Apply on company website Makati, Metro Manila, Philippines On-site Full-time 21K
ISTA Personnel Solutions is hiring a Medical Billing Specialist | Accounts Receivable | Get a 21K Signing Bonus
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