Responsibilities
- Reach out to patients using phone, email, or postal mail to clarify billing charges, address inquiries, and resolve concerns about outstanding balances.
- Collaborate with insurance providers to investigate and correct denied, rejected, or inaccurate claims to secure proper reimbursement.
- Create and manage customized payment arrangements for patients according to their financial capacity and organizational guidelines.
- Verify and keep current patient demographic and insurance details to support accurate billing processes.
- Document all interactions, agreed-upon payment terms, and follow-up actions throughout the collections cycle.
- Remain current on healthcare billing standards, regulatory compliance, and patient privacy laws such as HIPAA to uphold legal and ethical practices.
- Deliver high-quality, respectful, and compassionate service in every communication with patients and related parties.
Benefits
- $21,000 Signing Bonus
Benefits
$21,000 Signing Bonus
